Shipping policy

Shipping Policy

At Inktiva, every item is handmade, personalized, and crafted with care.
Below is everything you need to know about our shipping process:

Shipping Locations

We currently ship within the United States only.
International shipping is not available at this time.

Processing Time

Because each item is custom-made, please allow:

3–5 business days for production (before shipping).

During peak seasons (Mother’s Day, Christmas, etc.), processing may take 5–7 business days.

You will receive a tracking number as soon as your order ships.

Shipping Time

Standard USPS / UPS shipping typically takes:

3–7 business days depending on your location.

Please note that shipping delays caused by the carrier are outside of our control.

Lost or Delayed Packages

Once a package has been handed to the carrier, we are not responsible for delays or lost packages.
If this happens, please contact the carrier directly with your tracking number.

We are always happy to help guide you if needed. 

 Damaged Items

If your order arrives damaged, please contact us within 48 hours with photos of:

The product

The packaging

The shipping label

We will gladly remake or replace the damaged item.

Address Information

Please double-check that your shipping address is correct.
We are not responsible for items shipped to an incorrect or incomplete address provided by the customer.

🤍 Need help?

If you have any questions, feel free to reach out at:
📩 inktivacrafts@gmail.com